Terms & Conditions

Agreement to terms

“You” refers to the individual or household using our website or services. “We,” “us,” and “our” refer to 4K TV USA operating 4ktvusa.com. If you do not agree with these terms, do not purchase a plan or use our support channels.

We may update these terms from time to time. The date at the top of this page indicates when the terms were last revised. Material changes will be reflected here; continued use after updates constitutes acceptance.

Service description

4K TV USA provides IPTV subscription options and guided setup support for compatible devices used by customers in the United States. Plan features, device limits, and available content categories are confirmed during the sales or activation conversation because device compatibility and lineups can vary.

Website content is informational. It does not replace the activation details sent to you at purchase. If a page and your live credentials conflict, follow the live instructions and notify us so we can correct the guide.

Demos and trials

Free demos are offered when available. A demo is intended to let you test stream quality, channel switching, and device compatibility on your own internet connection. Demo access is temporary, may be limited, and does not create an obligation to purchase.

We may suspend demo access if it is abused — for example, repeated requests without genuine setup intent, credential sharing during the trial, or attempts to scrape lineup data. Demos exist to help honest households decide, not to replace paid service indefinitely.

Customer responsibilities

• Provide accurate device and location details so we can recommend a compatible setup
• Use a stable internet connection suitable for HD or 4K streaming
• Keep login credentials private and do not share them beyond your plan limits
• Use the service only in accordance with applicable laws in your country
• Contact support promptly if you experience activation or playback issues
• Maintain compatible hardware and update device software when reasonable

You are responsible for fees charged by your internet service provider and for any data usage on mobile networks when streaming away from home Wi-Fi.

Acceptable use

You may not resell access, publicly redistribute credentials, attempt to abuse support systems, or use the service for unlawful purposes. We may suspend or terminate access if a plan is shared beyond its connection limits or used in a way that harms service quality for others.

Automated scraping, credential stuffing, or attempting to reverse engineer our activation systems is prohibited. We reserve the right to refuse service to accounts that violate these rules without refund where misuse is documented.

Payments and renewals

Pricing shown on the website is a guide and should be confirmed before payment. Longer plans usually offer a lower monthly equivalent. Renewal terms, payment methods, and any replacement policy for disrupted channels are confirmed at purchase. If you are unsure about value, start with a monthly plan after a demo.

Failed payments may pause service until resolved. You are responsible for keeping payment methods current if you opt into automatic renewal where offered. Refund eligibility is described in our separate Refund Policy.

Support scope

Setup help is provided primarily through chat. Response times vary by demand. We aim to help you install the correct app, enter credentials, and verify playback. Support cannot fix every local network issue (router congestion, ISP throttling, or outdated devices), but we will help identify likely causes.

Support does not include unrelated IT services such as general computer repair, smart home wiring, or ISP billing disputes. We focus on getting our service working on your chosen device within reasonable troubleshooting bounds.

Content and lineup changes

Live television lineups, app names, and player interfaces change over time. We do not guarantee that any specific channel, league, or program will remain available for the entire term of your plan. When material changes affect your viewing, we work in good faith to suggest alternatives or adjustments described at purchase.

Disclaimer of warranties

Website content is informational and may change as apps, devices, and channel packages evolve. We do not guarantee uninterrupted streaming on every network or device. Services are provided “as is” to the extent permitted by law. Customers are responsible for ensuring their use of IPTV complies with local laws and licensing requirements.

Limitation of liability

To the maximum extent permitted by law, 4K TV USA is not liable for indirect, incidental, or consequential damages arising from service interruptions, data loss, or inability to view specific content. Our total liability for any claim related to a subscription is limited to the amount you paid us for the affected billing period, except where law prohibits such limits.

Termination

You may stop using the service by not renewing or by requesting cancellation according to the Refund Policy. We may suspend or terminate access for violation of these terms, non-payment, or abusive behavior. Termination does not automatically entitle you to a refund unless the Refund Policy says otherwise.

Force majeure

We are not liable for delays or failures caused by events outside reasonable control — including natural disasters, widespread internet outages, war, labor disputes, or government actions. During such events we will communicate honestly about expected restoration timelines when we know them.

Intellectual property

The 4K TV USA name, logo, website text, and original guides are protected by applicable intellectual property laws. You may link to our pages, but you may not scrape bulk content, mirror our site, or reuse our writing without permission. Customer credentials and activation details are licensed for personal household use only within your plan limits.

Governing law

These terms are governed by the laws of the State of Delaware, United States, without regard to conflict-of-law principles, except where consumer protection laws in your state of residence provide mandatory rights that cannot be waived.

Questions about these terms

Questions about these terms: contact page, support@4ktvusa.com, or +971 52 434 6367.